Warranty / Mods

[shimmy]

Fuckers! I've just been told today that even though I have the Comprehensive Warranty with BMW, potentially my clutch slur isn't covered as there's some sort of exclusion on the clutch, can't fucking believe it!? :banghead: :banghead:

Dan, fight it,

The exclusion if you read the booklet is for NON FRICTION COMPONENTS and that should mean that unless the clutch plate is worn then you should be convered. I have had two changed that were not worn but slipping.

Dealers have been told to tighten up but that does not change the facts or text of the cover. Your clutch slip my guess if under 60k miles will not be wear but the problem of the clutch not adjusting properly to the wear during use.

Speak to the dealer principal and speak to BMW UK and Mondial.

CSL clutches do not fail due to wear but due to design.:thumbs:

Get them to confirm that if not worn below limits then they will provide warranty. Also note that ALL reasonable diagnostic charges are also recoverable under warranty, no matter what they say IF the work is proven to be a succesful warranty claim

[shimmy]

, the trouble is it's the best part of £650 labour just to take the gearbox out


:whistle:

As i said above diagnostics are recoverable if claim succesful, confirmed by Mondial and BMW Warranty

[_Nathan_]

Dan - I believe that it has always been the case that you agree to cover the cost of taking it to bits in the event there is no fault found. - certainly I had to agree that in the past for my clutch claims.

[Dan_csl]

Will see chaps, awaiting on Adrian at Murkett's coming back to me...

I've spent £91 Inc VAT on a re-teach program today and that didn't work, the car and therefore clutch has just ticked over 47k Shim!

[Bounce]

Will see chaps, awaiting on Adrian at Murkett's coming back to me...

I've spent £91 Inc VAT on a re-teach program today and that didn't work, the car and therefore clutch has just ticked over 47k Shim!

Pm sent Dan.

[DuncanR]

Fuckers! I've just been told today that even though I have the Comprehensive Warranty with BMW, potentially my clutch slur isn't covered as there's some sort of exclusion on the clutch, can't fucking believe it!? :banghead: :banghead:

tAKE THE FOOKING CAR OUT dAN AND BLOW THE FOOKIN GEARBOX TAE SMITHAREENS PAL !

[DuncanR]

The dealer is very aware of the situation, it's in at our favourite place Nathan, the trouble is it's the best part of £650 labour just to take the gearbox out and then it still might not be covered dependent on what they find! Catch 22 now and it's the main thing I wanted sorted with the bloody car! :bigcry: :banghead:



As above mate... :whistle:

I assume you have latest SMG upgrade and all that Dan ?

[AlexGTT]

Will see chaps, awaiting on Adrian at Murkett's coming back to me...

I've spent £91 Inc VAT on a re-teach program today and that didn't work, the car and therefore clutch has just ticked over 47k Shim!

Dan, don't worry about it and just get it done. Mine was at similar miles, had the clutch out and they saw hardly any wear on the plate. Almost new depth of friction material. New flywheel, clutch unit and compensating (something or other.......:whistle:shows how much notice I take) all fitted under warranty. Job done.

[shimmy]

they would have reprogrammed latest update for SMG (never works so get the money back if warranty succesful)

my first clutch lasted 42k and wear was minimal but slur was huge

second one lasted 25k miles and had one day of warranty lef t on it :smokin:

make sure you ask to have the clutch plate if they say it is not warrantied and you will get independant check of it. :whistle:


Dan - the clutch will not be worn out, just badly designed.

[shimmy]

Dan, don't worry about it and just get it done. Mine was at similar miles, had the clutch out and they saw hardly any wear on the plate. Almost new depth of friction material. New flywheel, clutch unit and compensating (something or other.......:whistle:shows how much notice I take) all fitted under warranty. Job done.

the problem at the moment is that BMW are tuning the screws wo some dealers are bowing to the pressure and putting it back towrds owners. If the usual service manager was there he would know the correct senario but the new gusy dont even know the basics and are in the deep end a little i think. Nice guys but i guess new to BMW and then BMW UK standing over them with a big hatchet!

[mattCSLnut]

If the usual service manager was there he would know the correct senario but the new gusy dont even know the basics and are in the deep end a little i think.

Right on the money Shimmy :thumbs: I think this is the main problem at the moment for Dan. Our beloved CSL Expert is off sick so people like Dan are being stressed out by inexperienced staff :whistle: Fight it Dan... remind them that this is a common CSL problem/fault :whistle:

[Dan_csl]

I assume you have latest SMG upgrade and all that Dan ?

They tried to re-program it mate and that's not worked!

Dan, don't worry about it and just get it done. Mine was at similar miles, had the clutch out and they saw hardly any wear on the plate. Almost new depth of friction material. New flywheel, clutch unit and compensating (something or other.......:whistle:shows how much notice I take) all fitted under warranty. Job done.

Right on the money Shimmy :thumbs: I think this is the main problem at the moment for Dan. Our beloved CSL Expert is off sick so people like Dan are being stressed out by inexperienced staff :whistle: Fight it Dan... remind them that this is a common CSL problem/fault :whistle:

As above guy's I have told him to get on with it and take the box out as he advised he has spoken with BMW warranty and is quite confident the problem will be covered... :whistle:

It is a shame about Andy not being around and I mentioned this to him that Andy would know the score and also reclaim the £91 of programming, he said they have to be belt and braces and the £91 wasn't covered so I've asked him to query this again! :banghead:

Let's just hope it's all the same and there is no wear on the plate as usual with CSL's! :bigcry:

[glendog74]

If the usual service manager was there he would know the correct senario but the new gusy dont even know the basics and are in the deep end a little i think. Nice guys but i guess new to BMW and then BMW UK standing over them with a big hatchet!

D'oh! Not great news - especially as i am there next month to have some warranty work done! :bigcry:

Hope you get it sorted Dan.

[Dan_csl]

D'oh! Not great news - especially as i am there next month to have some warranty work done! :bigcry:

Hope you get it sorted Dan.

Thanks Rob, I'll keep you all posted on how it proceed's up there, I've got everything crossed that Andy might be back sometime this week and can intervene (sp) if necessary before things go too far... :whistle:

I must say Adrian who I'm talking to is a really nice guy and has done his best to talk me though things today so it isn't too bad a situation just yet :thumbs: