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    Elms contact ?

    In Emma's absence, who are folks using ?

    #2
    Originally posted by Yanto
    In Emma's absence, who are folks using ?
    Adem

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      #3
      I am not happy spoke to a Lee and said I need inspection 1.

      he said ok we need it for a day!

      I said surely you do the valve clearance?

      He then asked someone and said yes we do!

      I said so you need it for two days then to check them from cold.

      He had to ask someone again.

      I then said I have a 20% off addressed to my reg no.

      He said you can't use that as it's already discounted.

      He then said it will be £699.

      I replied funny your website says £669!

      He replied when did I look at the site for prices?

      I replied yesterday!

      Safe to say I'm not now using elms for my servicing am using a local useless dealer as I can't be arsed with worrying about who works on my 13 year old m3.:banghead:

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        #4
        I speak to Natalie & then get Gareth or Damian to work on my car.

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          #5
          Originally posted by Trawler View Post
          I speak to Natalie & then get Gareth or Damian to work on my car.

          What Trawler said :smokin:

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            #6
            Originally posted by Yanto
            In Emma's absence, who are folks using ?
            Speak to Rob Sawford who is Emmas boss and Service dept manager.

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              #7
              Servicing of M3 / CSL (E46)

              Hi all, having read the posts thought it may be useful to remind you of our prices, here at Bartlett Automotive.
              Location wise, we're only 20minutes (13 miles) from Elms, and have THE best staff here with us - Gareth & Damian are true masters!

              Inspection 1 - £472inc (no valve clearance)

              Inspection 1 - £556inc (with valve clearance)

              Inspection 2 - £654inc (no valve clearance)

              Inspection 2 - £669inc (with valve clearance)

              Oil Service - £140 inc

              Prices are valid until end April 2015
              Give us a call today, any service booked by end March (for future dates if needed) will be honoured at these prices - we cant say fairer than that! :thumbs:

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                #8
                Originally posted by mattCSLnut View Post
                Speak to Rob Sawford who is Emmas boss and Service dept manager.
                Sorry Matt Rob sawford no longer works there it's all changed since I've left , think you guys need to come see me at bartlett automotive 😃

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                  #9
                  Once I've got my car back and I'm happy then I'll be in a position to comment on the standard of service from Elms these days.

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                    #10
                    Originally posted by giraffe View Post
                    Sorry Matt Rob sawford no longer works there it's all changed since I've left , think you guys need to come see me at bartlett automotive 😃
                    how does the BMW warranty situation work if Bartlett start servicing & stamping the book ? Are you authorised to organise warrenty repairs etc or does it stall have to go to the dealer ?

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                      #11
                      Originally posted by giraffe View Post
                      Sorry Matt Rob sawford no longer works there it's all changed since I've left , think you guys need to come see me at bartlett automotive ��
                      Sadly you're absolutely right mate as I found out for myself yesterday when I rung Elms to book my Cecil for the air bag recall
                      ( you're still my Cecils exclusive mechanic mate since 2009 :beer: )
                      They told me Rob has recently retired... good guy who will be missed IMHO.

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                        #12
                        Originally posted by mattCSLnut View Post
                        Sadly you're absolutely right mate as I found out for myself yesterday when I rung Elms to book my Cecil for the air bag recall
                        ( you're still my Cecils exclusive mechanic mate since 2009 :beer: )
                        They told me Rob has recently retired... good guy who will be missed IMHO.
                        MAtt
                        What did they say about airbag? BMW haven't yet sent me the second letter advising stock of the product yet?

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                          #13
                          Me neither

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                            #14
                            Originally posted by billyboysm3 View Post
                            Me neither
                            +1 still waiting, any news on engine :whistle:

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                              #15
                              Bags are in stock Shimmy

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