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    #16
    Originally posted by fergusgo View Post
    The reason I'm having to buy it back from them is that on the original sales invoice, I have been credited £285 for the "faulty" vanos. Basically they have bought the old vanos off me for £285.

    So in order for me to get my hands on it I have to buy it back from them. Its the parts department who have dealt with this and not sure if its usual practice or if they were trying to help me out by giving me something for it??
    They prob get £500 back when it's sent off to be refurbed... ;-)

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      #17
      i think all Vanos warranty replacements are reconditioned units, BMW or not

      Comment


        #18
        I wouldn t be surprised if the solenoid came back faulty, but I would be very surprised if the actual vanos unit is faulty!! However you still have the problem with the engine light.

        Glad you are getting to the bottom of it though.

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          #19
          Hi,

          Out of interest how will you know its
          your Vanos that is being given back
          to you ?

          Has it got your name or a special identification
          mark on it ?

          You do not seriously beleive that a Garage that
          is prepared to fix expensive parts that are more than likely
          OK, is then going to hand back the incriminating
          part which proves they have been up to no Good ?

          I will be very surprised if what you get back is
          any good whatsoever, but the key point is
          was it ever yours, and that I am afraid is something
          I doubt you will be able to prove now.

          Regards,

          The Gorilla.

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            #20
            Yep been thinking this too! But then again how likely are they to have vanos units just lying around the workshop. Dealers don t accumulate parts like that. But you never know.

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              #21
              Brief update....car was taken to them last Tuesday evening, as yet I have heard nothing from them. I am presuming they are struggling but either way terrible customer service! that I have not even had a call to keep me up to date.

              I am friends with the guy in the parts dept who has confirmed to me that the "faulty" vanos will not be swapped or tampered with so I am comfortable with that.

              As soon as I hear I will provide a further update........

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