Subframe floor cracked NO goodwill warranty

[deanobeano]

Its a pisser but I don't think BMW will budge.
They will argue that its been common knowledge and a four yearextension over the 6 year warranty was goodwill on their part.

Keep us informed on how you get treated.

[Yanto_csl]

does not surprise me in the slightest. you might have had a case if you had extended warranty but even then its shaky grounds.

I have a mate who is senior at BMW UK in Bracknell and BMW have all but washed their hands with the CSL and once its past the 10 year date then they have no responsibility for parts en masse.

lots of dealers have been taking the piss with claims for yours so HQ is fed up.

if the car was a few years old and maybe one year out of mfr warranty then you might have a case for good will and not fit for purpose. not after 10 years am afraid.

Where does that leave warranty ?

[Das Chin]

extended warranties will be stopping all together I have heard.

even Porsche won't do warranty after 10 years. end of the line.

[alexk]

I have a very simple solution to the floor crack issue.

-------
1. Does the car have cracks ?
a. YES - go to step 2
b. NO - go to step 3

2. Fix the cracks and go to step 3

3. Life continues
-------

I still do not understand why people get completely viral about this.
Space shuttles blew up in front of the world
Airplanes costing millions disappear along with many unfortunate passengers and crew
It's just a car (special car, but still a car). No one is harmed by it and it's absolutely normal to have issues and problems.

[Monkey]

Lots of cars have shit designs that later down the line cause issues, bob hope of legal recourse IMO.

My car has no cracks, but I'm sorting it right now myself.

There are places that plate them for very reasonable money. Why not get them sorted?

Relative to the value of a CSL it is of course worth doing a reinforcement plate kit with the foam injection. Issue comes about with lower value standard M3's, when it's a little harder to justify £1600 against the value of the car.

Seen early non M car E46's that have ripped the n/s/r rear subframe mount completely out of the floor. Instant write off.

Shame there is such a fundamental issue with these superb cars.

[AlexGTT]

Where does that leave warranty ?

Not worth having Ian, IMO.

[shimmy]

BMW warranty covers what is in the print. Simple. The fact that they can't get new parts makes it less valuable but tbh, You Can't get the new parts either so at least it stil has a value as they get a part of some sort eventually.

Personally I would go legal on them if it were me and past 10 years. I would push quietly off forums and see if they give goodwill with no liability rather than risk liability to all potentially. Give them a rwson to give in "just this once" and they may take it. Try to blast it all over the forums and o have o chance

Alternatively borrow 04 plates and get it sorted

[patphnx]

That's why I went down the route of preventative maintenance myself last summer, as floor was fine coming up to the 10 year cut-off. MProve did mine with plates and epoxy resin, and there's a thread around here somewhere about it

Aha, here you go: https://nam3forum.com/forums/forum/c...-strengthening

Also I think Monkey at MLs might do this too

Ok, thanks for that! :beer:

Has anyone used the Redish Motorsport one?

http://www.redish-motorsport.com/E46M3FloorSubframeCrackRepairReinforcement.html

It looks good but I'd love to hear some reports from owners down the line.

[73CSL]

The warranty is different, because there is no goodwill attached, it's basically an insurance policy. Wether you can get the genuine parts as required by the warranty is a seperate issue :whistle:

[Mike RT4]

Plating the car does not fix the problem, instead the cracks form around the plates. Tom (from New Zealand) did a very detailed explanation of why this occurs. It is better to go down the BMW strengthening route with the foam injection (which is what BMW do when they replace the floor section). This attempts to prevent the sawing motion that causes the cracks, where the plating just moves the issue from the holes to the edge of the plating.

There are some horrific photos available if you do a search of how the plated cars then crack even worse (but you can see these haven't been foam filled as well, so maybe plating and foam filling is the best course of action).

[Neil M]

We tried to talk about this, but they were not "aware" of the problem...

I also contacted BMW Switzerland and they state that the problem does not exist. Yeah right...

Alex, next time your speaking to your Dealership, remind them of the BMW memo that was issued World-Wide dated: October 03, subsequently updated in December 03, and followed by a further update issued in April 04.
A total of 3 memos to ALL dealerships advising them of the problem! Ignorance is no excuse in Law! :whistle:

You will also note that the original memo predates the Manufacture of the CSL. The second was issued at the commencement of the CSL production, so despite being aware of the fault they chose to ignore it and continue production without addressing the underling problem. :banghead:

If this were any other industry, they would be hung out to dry! :smokin:
The amount of anticipated claims obviously didn't stack up against the costs of re-gigging the assembly line!

[leaded]

Thanks for all the help.

I have a quote to get the whole boot floor replaced, it is painful but not as bad as it could be as I'm in the trade and knowing the dealer well. I want the car back asap to use.

Once it is done I will get my solicitor to write to the BMW UK MD Tim Abbott to see if I can recover costs through the small claims court. Worth a shot, the internal memo dates are great, negligence and not fit for purpose, I just need as many cases as possible to go with it ideally chassis number but appreciate this sensitive information.

[leaded]

A couple of members have PM'd me with their chassis numbers, when and at what mileage the boot floors were replaced.

Any more would be much appreciated. All info held in the strictest of confidence.

[Alx007]

Alex, next time your speaking to your Dealership, remind them of the BMW memo that was issued World-Wide dated: October 03, subsequently updated in December 03, and followed by a further update issued in April 04.
A total of 3 memos to ALL dealerships advising them of the problem! Ignorance is no excuse in Law! :whistle:

You will also note that the original memo predates the Manufacture of the CSL. The second was issued at the commencement of the CSL production, so despite being aware of the fault they chose to ignore it and continue production without addressing the underling problem. :banghead:

If this were any other industry, they would be hung out to dry! :smokin:
The amount of anticipated claims obviously didn't stack up against the costs of re-gigging the assembly line!

I agree with you Neil, but they state that it only applies to models until 2001 or 2002 according to the TIS.

[_Nathan_]

"Not fit for purpose" is part of the sale of goods act 1979 and not applicable to this transaction.