Matt Coyne @ Kassel Rod Bearing (UPDATE Miss-Installed Sprocket Tore into Oil Pan)

[yhp2009]

There is also a thing called integrity. Some people have it, some don't. And it is not affected by Covid, or crisis management skills.

Werd. And here’s hoping that Matt follows thru. For me the big green flag in all this is that he actually told OP about the mistake they made. I just feel like a deceptive shop would not have told him anything self-incriminating. They are still communicating afaik so theres still possibility of good resolution imo

[MathewM3]

If you want something done right, do it your self.

[TexaZ3]

To be a devils advocate... I just wonder how much of this is just Matt's inexperience in dealing with crisis management. Its much easier to be perfect when youre running a one man operation. But whole different story when youve got technicians working under you and a company to run. I would dare say this is the first time hes dealing with a mistake in his work as big as this. Add in some other variables like recently opening a company and covid etc and youve got a good recipe for bad decisions. Im not saying he's not f**king up royally right now and responsible, but i also know that his talent was quite valuable to the community for years and worth a redemption. Im just hoping he makes the right decisions as things are still playing out as we speak. Cuz lets face it, we as a community need to retain good shops and talented maintainers

There is also a thing called integrity. Some people have it, some don't. And it is not affected by Covid, or crisis management skills.

[Andy2424]

So let me get this straight, this thread is about how a mechanic, someone who routinely works on cars and is well versed in making car repairs, screwed up a job potentially causing expensive long term damage.




Your response after I posted it hard to find reliable good shops to work on these cars: do it yourself?




If you can’t understand my response after your useless comment, then please stop posting useless comments.

Useless? I meant the comment seriously.

Your comment was probably the most useless thing that has been written about it so far ...

My experience is. Everything I did myself worked. Sometimes I had to touch up, but I was sure it would be done.

I've walked a tough road with workshops and paid a lot of money.

Now I do almost everything on the engine myself and that on my 5 BMWs.

I repeat it, do it yourself. :-) I mean it seriously!





Edit: snarky I had to google that

Sorry, I didn't mean to be sarcastic. It was really serious.

In Germany I help many with their cars without any money. Out of passion and to protect people from dubious workshops ...

I will not write more about it. Thank you

[bmw m3 s50]

Well it definitely came off as snarky when a member voices a concern. I mean it would be great if everyone would do their own repairs on these cars but a lot of people can’t. It sucks when you love the car but can’t enjoy it.

[yhp2009]

I dont think he was trying to be snarky. Just a matter of fact answer to your question. Rod bearing DIY is becoming more compelling for me as well

[bmw m3 s50]

Except rod bearings really are a DIY job so if you cant find a reputable place DIY it is a real option for many (not all) but maybe people give it a go

Unfortunately, for many of us that’s not an option. This car can get super expensive if you make an error. If it was a Honda Civic where replacement parts are cheap, sure I’d agree with you.

I rather pay to ensure it’s done right and that a $1k job doesn’t turn into a 5-6k engine replacement.

It’s just becoming harder and harder to find someone that is reliable that will do the job right on these cars.

[digger]

So let me get this straight, this thread is about how a mechanic, someone who routinely works on cars and is well versed in making car repairs, screwed up a job potentially causing expensive long term damage.

Your response after I posted it hard to find reliable good shops to work on these cars: do it yourself?

If you can’t understand my response after your useless comment, then please stop posting useless comments.

Except rod bearings really are a DIY job so if you cant find a reputable place DIY it is a real option for many (not all) but maybe people give it a go

[bmw m3 s50]

Bit of a stretch!

Where is your problem?

So let me get this straight, this thread is about how a mechanic, someone who routinely works on cars and is well versed in making car repairs, screwed up a job potentially causing expensive long term damage.




Your response after I posted it hard to find reliable good shops to work on these cars: do it yourself?




If you can’t understand my response after your useless comment, then please stop posting useless comments.

[cbean]

This is such a bummer experience for anyone!


My sympathy and best wishes go out to the OP for a win win resolve to the situation.

I am not an expert by any stretch of the imagination, but Syfon comments rings true to me for what I would think needs to be done.

[Syfon]

I've only read the OP and nothing else, plus I have zero experience with whom the OP refers to, however, if metal pieces were found in the oil, that means said metal pieces have travelled through every oil-coated surface in the engine, no?

In that case, wouldn't the best option be to completely dismantle the motor, methodically clean every single component, replace whatever is broken or worn and re-assemble?

I spun a bearing a while back and scored the crank. The ONLY option IMHO was to tear down the motor, have everything hot-tubbed & cleaned, and machine work done to whatever was necessary.

Personally, I wouldn't be comfortable with what is being suggested. If metal flake was in there, I'd want the motor torn down, cleaned and reassembled.

[Andy2424]

Well using that logical, I guess curing COVID-19, Cancer, and HIV while solving the world’s hunger, poverty, and any other issue should be done by oneself.

Wonder why no one thought about that before now and why these problems still exist.

Bit of a stretch!

Where is your problem?

[yhp2009]

I wouldn't say its an experience thing at all (unless Matt is an 18 year old kid),

I feel like ive seen many well intentioned people make childish management decisions when given a highly complex situation. Given the history he has with the community i just think we should give him a shot to redeem since its still ongoing. But again he's definitely dug himself a hole here

[02_lsb]

You should re-read the timeline in the original post. This has been going on since the end of September, and the OP wasn't getting anywhere with Matt until he started this thread.

Fair enough. Good luck OP. Keep us posted.

My car is there now as well.

[yhp2009]

I’ve dealt with Matt dating back when he wrenched cars in his back yard, then his shop at Total ///M car and now with Kassel. He’s worked on my m3, my e61 and wife’s Toyota. If i had an issue, I either addressed it via phone or in person. I can see how an in person chat may be problematic given the OP’s location may not be near York. Don’t get me wrong: This sounds like a big deal, and it is a big deal but it sounds like he’s attempting to fix the mistake regardless of OP’s or other commentary that likely never had to deal with him directly. OP - if you have an issue, you should considering talking to him directly, I frankly do not see how this thread fixes anything for you unless your goal is hurt a small business via hurtful commentary.

I see what you are saying, but i personally think these kinds of posts are important. Unless of course OP posts this thread after a day of waiting. From what I read from his comment, he waited a sufficient amount of time before taking it to the forums. At this point i think its only important how Matt responds. My 2c