DEALER'S why do we use them ?

[Mark CSL]

Took my 1M in for a new front screen after a rock hit it.

When i went to leave i see my car driving out the bay i parked it in,
Heading round the back low and behold the lad is on the phone and driving my car with 1 hand

Went in and said to the receptionist is this the norm ? I was told no and she took my details and reg i went on my way low and behold no phone call
I will not miss the service manager when I go to collect it tomorrow


Would you be happy with this ?

[mattCSLnut]

Not at all :banghead: I would have gone straight past the receptionist, to the Service desk and ask for Service manager to deal with it, there & then.
Hopefully you'll get a chance to do that when you collect it :smt066

[nw99]

No way I would demand compensation

[CSLManual]

Compensation for what exactly? He didn't crash it or damage it, he was just driving it badly.

[Mark CSL]

It more the fact when driving on the phone he is not paying full attention to driving if he kerbs a wheel or some one backs out and he’s not paying attention its a lot of hassle i have to go through.


i expect them to look after my car like i would for over £100 an hour :banghead:

[CSLManual]

I'm not defending him, just saying to NW99 that you can't demand compensation when you weren't actually hurt or wronged in any way.

[MisterCorn]

No way I would demand compensation

Me neither, there is nothing to be compensated for. I would have a stiff word about it though.

MC

[nw942]

I usually leave the dashcam in the car when I have it serviced, although they could easily disconnect it.

Obviously not helpful in this case.

[Roland]

It's a NO GO :banghead:

[need4speed]

Took my 1M in for a new front screen after a rock hit it.

When i went to leave i see my car driving out the bay i parked it in,
Heading round the back low and behold the lad is on the phone and driving my car with 1 hand

Went in and said to the receptionist is this the norm ? I was told no and she took my details and reg i went on my way low and behold no phone call
I will not miss the service manager when I go to collect it tomorrow


Would you be happy with this ?

Local dealer Mark?

[Mark CSL]

Got an apology the lad is a temp and got a warning.


I am cool with this the job they did on the car is spot on

Yes you know the garage Grant

i was speaking to mr cameron he know you well :thumbs:

[shimmy]

No way I would demand compensation

fecking ambulance chaser :thumbs:

i expect them to look after my car like i would for over £100 an hour :banghead:

if they treat mine like i treat it.......gawd help me :finga:

[cslsuperfan]

:thumbs:





if they treat mine like i treat it.......gawd help me :finga:

seconded. :smokin:

[Yanto_csl]

Honestly mate, this wouldn't bother me too much. They bend, they mend.

Rather this than donuts in local B&Q car park not on phone with both hands on wheel.