Alternator not covered under warranty

[shane@mbtech]

Why do the techs at some dealerships have to be fucking idiots.
Alternator has failed, now just replace it.
Instead they cut off their nose to spite their face.
I had similar dealings with local dealership, I got quite angry (it happens occasionally) but he hid in the workshop.

Faggots with no clue of how the world goes around. :moan:

rant over.

[Steve B]

I can get you a reconned Delco Remy alternator for £150 inc the VAT if that helps...


Steve

[Mike RT4]

I know it's a bit late, but this is why I will only EVER use Gareth at Elms - they understand the cars and know the ropes with ensuring warranty work is done without a hitch. Coopers are literally 5 minutes from my house and Elms over an hour away.....

[niall1]

Find a decent dealer who doesn't make up stupid excuses.....:-D

They tried that on me as well!

[$w!ft]

Thanks for all the help guys. I would have loved to go with a different route but as the CSL is my daily driver and I can't take cabs around london all day until I get this fixed via a cheaper solution I had to bite the bullet literally

No way I could have pushed the car out somewhere with my working hours either.

The good thing is my car will be sorted by tomorrow, so only 2 days downtime.

[Sailorbaz]

That was a spare Starter Motor and IIRC S.B. managed to get a full refund on it.

You're spot on Matt, I did get a full refund thanks to Roland and the main guy driving the M6 at the M Driving experience day in Munich.

Thanks for thinking of us though ChrisB, we'll get that Christmas beer yet.

Baz

[Heisenburg]

I know it's a bit late, but this is why I will only EVER use Gareth at Elms - they understand the cars and know the ropes with ensuring warranty work is done without a hitch. Coopers are literally 5 minutes from my house and Elms over an hour away.....

+1. I have 3 BMW dealerships within a 5 mile radius and I do the 1hr trip to Gareth every time. I am only new to warranty but so far have found a very common sense aproach by them...something that is getting harder and harder to find.

[JBird]

It's a bit shit that they bent you over. Everyone knows the alternator is a weak point of the CSL (perhaps the E46 m3 in general i'm not sure).

I have had two under warranty. Each one was remanufactured (seems that is how it is sold from BMW), and cost around £385 after an £85 deduction for returning the old one. Total cost was around £520 incl labour.