No words, I didn’t pay it, walked out.
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Dealer pricing for 5 bolts and 3 O-rings
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Originally posted by D-O View PostWe are not the Dealer's customers.
I don't really use them anymore, because FCP, but not all dealers are huge jerks.
... and the screen shot above is from a dealer about ~1 hour from me (Faulkner BMW, which is also where FCP sources their OE BMW parts).
2005 IR/IR M3 Coupe
2012 LMB/Black 128i
2008 Black/Black M5 Sedan
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Originally posted by Obioban View Post
My local dealer (Otto's BMW) has always been cheaper than any online part source. I was informed by a friend of mine that worked there that the sales people were told not to bother me, which made me laugh.
I don't really use them anymore, because FCP, but not all dealers are huge jerks.
... and the screen shot above is from a dealer about ~1 hour from me (Faulkner BMW, which is also where FCP sources their OE BMW parts).
In any case, I agree that not all dealers are jerks, and that asking a premium price for whatever you sell does not make you a jerk either. There are some people who see value in what dealers offer at the price they offer it at, but we are generally not those people.Old, not obsolete.
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Originally posted by Obioban View Post
My local dealer (Otto's BMW) has always been cheaper than any online part source. I was informed by a friend of mine that worked there that the sales people were told not to bother me, which made me laugh.
I don't really use them anymore, because FCP, but not all dealers are huge jerks.
... and the screen shot above is from a dealer about ~1 hour from me (Faulkner BMW, which is also where FCP sources their OE BMW parts).
However, the sales staff completely overlook me. I could walk in there screaming, head ablaze, and they’d still ignore me. A few weeks ago, while checking out a new G87 M2, a salesperson approached, and I braced myself to say, “Just looking,” only for him to walk past me and lock the car without a word. My wife burst out laughing. I’ve concluded the sales team there is clueless. Sure, I’m in shorts and a t-shirt, but they’d notice my $10,000 watch, $1,000 sunglasses, and $2,400 phone if they paid any attention.
To be fair, back in 2018, I practically had to chase down a salesperson at a Land Rover dealership to place an order for our Range Rover Velar.
Not a big fan of the dealerships in my area.
Last edited by Ramage; 06-12-2025, 10:46 AM.
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Originally posted by Ramage View Post
I've built a good rapport with the parts team at my dealership—they're always friendly and provide excellent service.
However, the sales staff completely overlook me. I could walk in there screaming, head ablaze, and they’d still ignore me. A few weeks ago, while checking out a new G87 M2, a salesperson approached, and I braced myself to say, “Just looking,” only for him to walk past me and lock the car without a word. My wife burst out laughing. I’ve concluded the sales team there is clueless. Sure, I’m in shorts and a t-shirt, but they’d notice my $10,000 watch, $1,000 sunglasses, and $2,400 phone if they paid any attention.
To be fair, back in 2018, I practically had to chase down a salesperson at a Land Rover dealership to place an order for our Range Rover Velar.
Not a big fan of the dealerships in my area.
Ignoring me is fully justified/desired. I have zero interest/desire for any BMWs of turbo/EPS era.
2005 IR/IR M3 Coupe
2012 LMB/Black 128i
2008 Black/Black M5 Sedan
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I’m always dressed like a slob when I’m car shopping. Definitely keeps the salesman away.3.91 | CMP Subframe & RTAB Bushings | SMG (Relocated & Rebuilt) | ESS Gen 3 Supercharger | Redish | Beisan | GC Coilovers & ARCAs | Imola Interior | RE Rasp | RE Diablo | Storm Motorwerks Paddles | Will ZCPM3 Shift Knob | Apex ARC-8 19x9, 19x9.5 | Sony XAV-AX5000 | BAVSOUND | CSL & 255 SMG Upgrades | Tiag | Vert w/Hardtop
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Here is how dealership parts pricing works...
Cost is what the dealer pays.
Warranty cost is what BMWNA pays for a factory warranty claim - which I believe is changing or has changed since I believe BMWNA is contracting warranty claims out?
MSRP which is what you see online.
Wholesale is usually MSRP minus some % or cost plus.
Then what the OP got...that's called grid, matrix or retail. That is a markup above and beyond MSRP. It is pure dealership profit.
So a $10 part at MSRP will be about $6 to $7 at cost. Retail will be $15 or whatever that dealer wants to charge.
There is a similar cost structure for labor, financing, and everything else the dealer sells. A massive markup on the markup. I saw salespeople sell $130 window tinting for $500.
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