Avin Avant 4 Headunit users?

[usdmej]

This is a business model that escapes me: Produce a technical product, keep the decoder ring on how to use it a secret.

it's THE current business model and it applies to everything from video games to makeup. you don't create instruction manuals, you invest in engaging with influencers and assist them with creating content (DIYs, reviews, forum threads) and the marketing/customer support takes care of itself

[Chanman1029]

Hmmm. I don't see the Avin avant 5? Doesn't seem to be out yet.

They didn’t call it the avant 5. Originally, the PX6 was the highest option available, when I was chatting with the rep, she was talking about the upcoming release of the option qualcomm upgrade with 4G LTE capabilities. Even more recently they have added another qualcomm upgrade with twice as much ROM and an extra 2 gigs of ram

[jdamore44]

Also to note, I’ve gotten confirmation from a representative at Avin that they will be releasing an avant 5 this week or next week. Now the question is, should I go ahead and buy the 4, or wait for the 5?

my only concern is buying something new that may have bugs that haven’t been worked out yet, versus the avant 4 which has been tried and true.

thoughts?

Hmmm. I don't see the Avin avant 5? Doesn't seem to be out yet.

[Casa de Mesa]

Whatever the antithesis of stellar is, that's how I would describe Avin customer support.

Lol, classic!

This is a business model that escapes me: Produce a technical product, keep the decoder ring on how to use it a secret.

[maw1124]

It’s debatable… I’m just yanking chains.

They might be basically the same with Jeff Bechtel providing better service (in the USA).

maw

[Mayan-Viking]

Funny that decade old Dynavin install notes are more helpful than Avin “customer service” yet people keep opting for that couple hundred dollar “saving”…🤔

As my daughter would say, “That’s all” … in her Miranda Priestly voice (The Devil Wears Prada).

maw

I didn't know there was another viable (muck less better) option available when I ordered. I went with what I thought was the best product available. If the Dynavin is the better product I'll be happy to return everything to Avin just to prove a point. Be right back, going to the google machine...

[maw1124]

I figured it out. Whatever the antithesis of stellar is, that's how I would describe Avin customer support. Just FYI for future potential customers...

Funny that decade old Dynavin install notes are more helpful than Avin “customer service” yet people keep opting for that couple hundred dollar “saving”…🤔

As my daughter would say, “That’s all” … in her Miranda Priestly voice (The Devil Wears Prada).

maw

[Mayan-Viking]

I figured it out. Whatever the antithesis of stellar is, that's how I would describe Avin customer support. Just FYI for future potential customers...

[Mayan-Viking]

Found this on my hard drive, maybe it will help you.

This was very helpful, thank you. Much more helpful than anything Avin has provided. Still, the connections are slightly different for the steering wheel controls on the Avin so I am still unsure where to mate the third connection to. Maybe there is no third connection? Maybe I will power it up as is and see what happens.

[drivem3]

Saw some questions floating here that weren't answered that I'm having issues with currently as well. 1) Wireless & wired Apple Carplay are finicky and disconnect randomly. Will a new dongle fix this? Also, would any wireless Carplay dongle work or do I have to get it from Avin. 2) My oil temp is no longer showing on iBus after doing the software upgrade. How do I get that back on my iBus app? 3) Where are you guys tucking your dongle to make it as out of the way as possible?

[sina]

Found this on my hard drive, maybe it will help you.

[sina]

Yeah that blue cable from the link was the GPS hookup for me, and that was in the trunk. There were a bunch of extras with mine (Avant 3) that I didn't end up plugging in, IIRC some of the plugs on the back of the unit were left unused. Have you tried just turning the car on and seeing what happens? If your radio/GPS/audio all work, you can basically skip the rest.

[maw1124]

Dynavin comes with this… https://dynavinnorthamerica.com/coll...t=878232698893 … it is sold separately. Is there something comparable on the Avin site perhaps? I twice had to double back and purchase this “adapter cable.”

maw

[Mayan-Viking]

One of them goes to the factory GPS hookup.

Thank you for that. My factory nav has three connections. Two separate plastic connections (that appear to match the connections on the head unit) and the GPS antenna itself. The antenna gets moved to the front, so we know that's out. The remaining two plugs connected to my GPS system are much smaller than the fittings I have left. So something isn't making sense. If only the good people at Avin would just send me a schematic as opposed to directing me to YouTube videos that don't apply to my situation...

[sina]

I've figured some stuff out. Still zero assistance/support from Avin. I understand there are three connections to be made the trunk, one is for the radio, one goes to the factory BMW amp. Does anyone know where the third connection goes? There are no remaining fittings available (as far as I can tell) that match the remaining fittings I need to use. Any help is appreciated.

One of them goes to the factory GPS hookup.