Cluch Slip / Slurry on the up changes

[shimmy]

I got him to measure it and he rang me back saying that it is 1.2mm but it won't be covered because it is worn out. It's the original clutch.

Take a look at this

https://nam3forum.com/forums/forum/csl-register/csl-register-main-discussion-centre/392128-clutch-issues

If I were youni wousl challenge the wear limit, check their measurements and then argue.

Ifmit gets escalated to BMW Uk the chances are they will offer good will, ie free part and half labour (you then get 2 year warranty)

[MKoop]

Just off the phone with the warranty adviser and it looks like I will have to pay the full amount. The guy says the warranty doesn't cover clutch facings.

[AlexGTT]

Just off the phone with the warranty adviser and it looks like I will have to pay the full amount. The guy says the warranty doesn't cover clutch facings.

Go down there and measure it yourself.

[MKoop]

Go down there and measure it yourself.

I would if I could, it's about a 3hr drive:bigcry: He sent me on the pics of it.
He measured the clutch and it's 1.2mm thick which is above the worn out limit, but still won't cover it. Pissed off is an understatement!

[shimmy]

You need to keep pushing. IF the clutch is above worn out limit why is it slipping? It must be the fault of the Clutch mechanism

It shouldnt so tell them the clutch isnt worn out, its a fault.

[MKoop]

Is there any paper work about the 1.1mm miminium wear limit on net? The warranty man has never heard about it before. He is standing firm & won't give in, he keeps saying it's a wear & tear item:banghead:

[Bounce]

Had mine changed at 62k and Murketts told me it would have been good for another 60k,so i also doubt yours was worn.

[flow_csl]

I had my clutch changed at 60K and it wasnt' worn !

[MKoop]

I know it is a common issue with these cars & have read up on all the stories about clutches & flywheels replaced under warranty but it looks like I went to the wrong dealer for warranty repairs!
Would I be better off talking to BMW Warranty themselves about this issue??
Like I said my clutch isn't worn, it measures 1.2mm.

[shimmy]

I got him to measure it and he rang me back saying that it is 1.2mm but it won't be covered because it is worn out. It's the original clutch.

I know it is a common issue with these cars & have read up on all the stories about clutches & flywheels replaced under warranty but it looks like I went to the wrong dealer for warranty repairs!
Would I be better off talking to BMW Warranty themselves about this issue??
Like I said my clutch isn't worn, it measures 1.2mm.

Tell the dealer that they have not proved that the clutch is worn. It is still above the recommended replacement thickness and you want confirmation from BMW Uk or Eire.

Tell them that the failure of the clutch obviously can't be due to thickness as it is above recommended and therefore other SmG items must be prematurely causing clutch slip.

BmWuK typically tell dealers to try SMg reprogramming/teaching before clutch replacement so my guess is they haven't contacted BMw at all or they wounldnt have taken the clutch out first. They re probably therefore reluctant to contact them now and admit their mistake or they will get the costs coming back from BMW

If yo can get BMW involved you'll be ok but that may be very hard.

[s.mac]

mine was worn and was still changed, I did send my dealer an email which they sent to BMW who then agreed to change it, let me see if I can find it and I will pm you the copy

[s.mac]

pm sent

[MKoop]

Thanks Shimmy & smac for your input:beer: I will let ye know how I get on.

[s.mac]

any joy

[MKoop]

No luck I'm afraid, I'm fed up at this rate. No matter what I say, they put it down to wear & tear and that isn't covered under warranty even though the clutch thickness is 1.2mm.