FCP Euro Lifetime Replacement Guarantee Update

[Albino09]

Do y'all seriously ship used oil filters back to FCP? I just assumed shipping prices would exceed the cost of new filter...

By itself, sure that wouldn't be worth it..but I order the full change kit which usually ships for around $20, so it's worth it versus the cost for the full change kit.

[PabloCruise]

Do y'all seriously ship used oil filters back to FCP? I just assumed shipping prices would exceed the cost of new filter...

[DJAM3]

Paypal ending return shipping this year is the real bummer. Especially for us on the west coast.

[Obioban]

I imagine a few of us will end up with a decent stock of store credit after enough maintenance items. If I return my latest oil change and my brakes over winter, looks like I'll be putting those towards the full cooling system replacement.

Exactly. It's not like I'll be stopping ordering from FCP, so... so far changes do not impact my life.

[Albino09]

I imagine a few of us will end up with a decent stock of store credit after enough maintenance items. If I return my latest oil change and my brakes over winter, looks like I'll be putting those towards the full cooling system replacement.

[Obioban]

I thought #2 was already the case. Certainly seems more than fair, either way.

... and 1 doesn't really matter.

I say, wins all around. Glad they're not ending it :P

[oceansize]

For frequently replaced consumables don't buy the first batch when discounted.

[Icecream]

I can't believe it hasn't been canceled yet, already kinda expecting them too. The changes don't upset me either as it is still very generous. I'd be happy even if it was more strict if it meant we get to keep the biggest perks. (for example, I don't think they should accept returns on preventive maintenance, like getting a new water pump on their dime every 50k miles just because you can or 1k mile oil change intervals). At the same time, I don't feel that bad after seeing the crazy mark up on some parts (this applies to all US vendors).
Also, more bad news, paypal is no longer paying return shipping.

[x Spades x]

Woooow, that sucks. So we will no longer get refunds on unopened purchases? It should be at least 14 days or something... that doesn't even make sense.

[heinzboehmer]

Friend just sent me a link to this: https://blog.fcpeuro.com/fcp-euro-li...arantee-update

Basically there's going to be two changes:

1. Refunds for lifetime warranty stuff will only be issued as store credit now.
2. Refunds will cover the original purchase price, not the replacement price.

Not super surprised, but still sorta bummed

Maybe some shops started to take advantage of this? Regardless, I'm glad it still exists and wasn't fully cancelled.