Originally posted by ATB88
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Okay, results time, and I need help.
I got my car back a few weeks ago (Nov 6ish), but have had a nearly constant travel schedule since then and the car has been sitting in my driveway. I'm finally back for a week, got the car handwashed today to inspect the work.
I have mixed-to-negative feelings about it, and I wanted to get community input before going back to the shop with it. First so that I'm informed on what the issue I'm seeing is, whether or not it's "normal", and second so that I'm not unreasonable in any request I make to them for any possible fix. I also want to emphasize that I'm not making this post to antagonize or badmouth the shop that did the work, but rather just figure out whether or not I have reasonable cause to bring the car back to them.
Basically, I'm finding that there are some areas where there what looks like long "grooves" or "wrinkle lines" in the paint that go along each other and criss cross. In some places it almost looks like brush strokes. The grooves/lines range from ~1 to several inches in length. They aren't visible in all lighting conditions, but when visible I think they look pretty bad. There are some spots on top of the trunk lid, but there are way more along the rear quarter panel, especially on the rear fender flare, extending all the way up to the passenger door. This problem exists on the passenger door too, but to a much lesser extent than the fender and trunk. I don't seem to see this on the bumpers, front fender, or hood that were also painted. Also, I didn't see any of this during my original inspection the first time they tried to have me pick up the car. But I guess maybe I missed it due to lighting conditions?
PICS AND VIDEOS:
Here are photos of the quarter panel and trunk areas that show examples of the issue: https://imgur.com/a/McNp7fj
Here are a few videos that might give a better sense of what this looks like IRL, but it's hard to completely capture: https://www.youtube.com/watch?v=1xNH...FWQAou&index=1
QUESTIONS:
1. Is this kind of artifact/defect in the paint normal/expected in a paint job from a reputable shop? I've read a lot about "orange peel" and that it can be expected as long as it isn't too egregious.. but this seems like a different thing?
2. Is this fixable without repainting these areas? The detailers who washed my car this morning suggested that wet sanding could do it, but it would be a pretty big expensive job considering the extent of it. Any other thoughts?
3. In your opinion / if it was your car, would you expect the shop that did the work to correct this?
I really appreciate everyone's thoughts on this!!
I got my car back a few weeks ago (Nov 6ish), but have had a nearly constant travel schedule since then and the car has been sitting in my driveway. I'm finally back for a week, got the car handwashed today to inspect the work.
I have mixed-to-negative feelings about it, and I wanted to get community input before going back to the shop with it. First so that I'm informed on what the issue I'm seeing is, whether or not it's "normal", and second so that I'm not unreasonable in any request I make to them for any possible fix. I also want to emphasize that I'm not making this post to antagonize or badmouth the shop that did the work, but rather just figure out whether or not I have reasonable cause to bring the car back to them.
Basically, I'm finding that there are some areas where there what looks like long "grooves" or "wrinkle lines" in the paint that go along each other and criss cross. In some places it almost looks like brush strokes. The grooves/lines range from ~1 to several inches in length. They aren't visible in all lighting conditions, but when visible I think they look pretty bad. There are some spots on top of the trunk lid, but there are way more along the rear quarter panel, especially on the rear fender flare, extending all the way up to the passenger door. This problem exists on the passenger door too, but to a much lesser extent than the fender and trunk. I don't seem to see this on the bumpers, front fender, or hood that were also painted. Also, I didn't see any of this during my original inspection the first time they tried to have me pick up the car. But I guess maybe I missed it due to lighting conditions?
PICS AND VIDEOS:
Here are photos of the quarter panel and trunk areas that show examples of the issue: https://imgur.com/a/McNp7fj
Here are a few videos that might give a better sense of what this looks like IRL, but it's hard to completely capture: https://www.youtube.com/watch?v=1xNH...FWQAou&index=1
QUESTIONS:
1. Is this kind of artifact/defect in the paint normal/expected in a paint job from a reputable shop? I've read a lot about "orange peel" and that it can be expected as long as it isn't too egregious.. but this seems like a different thing?
2. Is this fixable without repainting these areas? The detailers who washed my car this morning suggested that wet sanding could do it, but it would be a pretty big expensive job considering the extent of it. Any other thoughts?
3. In your opinion / if it was your car, would you expect the shop that did the work to correct this?
I really appreciate everyone's thoughts on this!!
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